Banks such as Citigroup, Regions and TD have decided they need to offer mobile customers truly customized experiences. They are experimenting with different ways of doing so that come across as helpful without being intrusive.
Some banks are looking at how to translate the complicated and document-heavy mortgage lending process into the digital world of voice-interactive personal assistants.
Can the internet giants peek at bank information or eavesdrop on conversations with customers sent over their gadgets? Here are the facts and the fuzzy areas.
Common problems include slow performance, end-user discovery of problems, difficulty troubleshooting issues and application downtime, according to survey of IT execs.
Many mental-health applications in development rely on gathering and analyzing information about a user’s intimate feelings and social life. But is that data secure?
