Slideshow Top 20 Business Intelligence Tools Ranked By Customers

  • September 01 2015, 6:25am EDT
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Top 20 BI Platforms Ranked By Customers

Based on data from more than 500 user reviews, G2 Crowd recently ranked the top 20 business intelligence platforms for Summit 2015. Here’s a look at the rankings.

About G2 Crowd’s Research

Of the more than 120 products vendors listed in G2 Crowd’s Business Intelligence category, the 20 ranked products each received 10 or more reviews to qualify for inclusion on G2’s Grid, the market researcher said.

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The Rankings Grid

“To qualify as a Leader, a product must receive a high customer satisfaction score and have substantial market presence. Oracle BI, Tableau Desktop, Microsoft Power BI, TIBCO Spotfire and QlikView were named Leaders. High Performers have high customer satisfaction scores with a smaller market presence than Leaders. GoodData, Domo, InsightSquared, Alteryx, Looker, Chartio, and Phocas Software were named High Performers.”

Big Winner?

InsightSquared earned the highest overall customer satisfaction score, G2 indicated.

Customer Satisfaction

“Across all BI tools, reviewers reported the product they use meets their requirements at an average rate of 84%, and on average reviewers said they were 83% likely to recommend the product they use. Products appearing on the BI Grid for the first time were InsightSquared, Looker, Phocas Software, Domo, Microsoft Power BI and Logi Analytics,” G2 Crowd stated.

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Leaders Keep Things Intuitive

“Ease of use seemed to be a defining characteristic for products in the category. While there were a range of scores across most satisfaction areas, 11 out of 12 Leaders and High Performers scored above average for Ease of Use, whereas products which achieved Contender or Niche status scored consistently low for ease of use,” G2 Crowd said.

Keeping Things In Perspective

A quick reminder. The G2 Crowd results have plenty of room for interpretation – especially since rankings can be based on as few as 10 user reviews.

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