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Strategy Meets Action
Opinion
Small commercial carriers pushing the envelope on digital transformation
Deborah Smallwood
Founder
Strategy Meets Action
Priorities are notably centered around the insurance agent for growth as well as investments in AI and data analytics.
Opinion
7 digital customer experience trends in insurance
Deborah Smallwood
Founder
Strategy Meets Action
SMA sees significant spending and shifts in personal lines projects that are aimed at aligning insurers’ strategies to transformation and growth.
Opinion
Lagging P&C commercial firms bet on analytics, core for digital transformation
Deborah Smallwood
Founder
Strategy Meets Action
Innovation teams understand that the connected world is evolving rapidly, and that competition is coming from industry newcomers as well as incumbents.
Cultural transformation and data initiatives are top carrier priorities
Though many insurers still feel they are behind in innovation, all are taking steps to build capabilities.
