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Allstate
Allstate pilots AI in call center
Amelia platform from IPsoft has been involved in more than 3 million customer conversations since September.
14 top home insurance companies' smart-tech initiatives
A look at how leading property carriers are leveraging connected devices to improve the customer experience.
How the top 15 car insurers are going digital
Digital Insurance takes a look at the auto insurance carriers with the biggest U.S. market presence and their recent technological initiatives.
Auto insurers mining data to develop ridesharing and autonomous products
Carriers are looking to learn as much as they can about these emerging macro trends now so that they can be prepared for a transformative future.
Allstate and Nationwide among insurers using public data sources in fraud detection
Carriers must be careful stewards of data in order to mitigate the impact on consumer privacy, experts say.
Allstate plans digital transformation under new personal lines leader
Former chief claims officer Glenn Shapiro takes on a new role with telematics as a priority.
Allstate fighting consumer fraud with social media data
The insurer partners with California-based insurtech Carpe Data to further investigate incoming claims.
