I pride myself on my tidy notes (I hear you laughing, all you people who’ve seen my chicken-scratch briefing scribbling) and my long detailed memory (yes, everybody, I know I’m a fountain of trivia and should go on Jeopardy some day — thanks for a lifetime full of comments to that effect).

But my memory has limits. So I build and hold extensible conceptual models in my mind, often in the form of the nuanced phraseology you may hear exuding from fingertips now and again. These mental models help me resurface a lot of buried info when I need quick access.

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