BI projects are never short, and, alas, many of them don't end since a fast-paced business environment often introduces new requirements, enhancements and updates before you're even done with your first implementation. Therefore, we typically recommend doing sufficient due diligence upfront when selecting a BI services provider — as you may be stuck with them for a long time. We recommend the following key steps in your selection process:

Boris also blogs at http://blogs.forrester.com/boris_evelson/.

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