Over the past decade, BPM Suites promised to put the business in the driver’s seat for delivering process improvement to the enterprise. However, most of these promises fell flat, relegating the business to participate as back-seat drivers directing IT on how best to steer process improvement.
In the latest update to our BPM Suites Wave report, Forrester evaluated 11 leading vendors against 148 product feature, platform, and market presence criteria. The Forrester Wave provided a head-to-head comparison of which BPM suites best support the needs of comprehensive process improvement programs that demand tight collaboration and coordination across business and IT stakeholders. Here's a sneak peak at the findings from our new report: "The Forrester Wave: Business Process Management Suites, Q3 2010."
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