We recently published an updated version of our Forrester Data: Business Intelligence And Analytics Software Forecast, 2016 To 2021 (Global).What’s new? We added two new forecast categories: text analytics and geospatial analytics.

■ Text analytics makes sense of unstructured data.Unstructured data, such as tweets, call center logs, and social media comments, provide an increasingly important view into consumer sentiment and trends today. Text analytics software facilitates the analysis of this unstructured data, allowing companies to mine these new data sources for insights. We project that the text analytics software market will grow 16% annually over the next five years.

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