The “thin file” problem, as the name suggests, is when there is not sufficient information for a lender or an insurer to make a decision when issuing credit or underwriting an insurance policy.

This lack of information disproportionately effects young people, new immigrants, and expatriates, as traditional measures of creditworthiness such as a payment history are minimal to non-existent. Cutting across socio-economic boundaries, in the United States alone, 45 million consumers live without credit scores and 50 percent of adults around the world do not have access to credit.

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