The term IoT can be confusing, and depending on who you talk to they might choose to focus on one element like connectivity or another. At Forrester we believe IoT extends beyond devices and connectivity.
At a technical level, IoT encompasses those two elements as well analytics, sophisticated management and monitoring, and of course pervasive security to protect sensitive data and assets. But it’s the business impact of IoT that truly defines what it is: the insights that you can derive with analytics and the business outcomes you can achieve. These business outcomes fall into 3 big buckets with several use cases in each:
IoT is re-shaping how businesses are organized, including the roles and responsibilities of individuals — and how they work together. Capturing the promise of any of these scenarios requires organizations to collaborate in new ways.
Similarly, IoT touches many analysts across Forrester, and we work together to dive deeper into how an organization can harness the potential made possible by IoT. I have the distinct pleasure of working with a group of Forrester analysts that spans our research organization and collectively works together to provide a connect body of research to help individuals across roles in organizations on their journey.
We’ve assembled our 2018 list of IoT predictions that look ahead and help organizations prepare for what’s in store in the next year. For example, Forrester predicts that:
Thanks to Michele Pelino, Jeffrey S. Hammond, Charlie Dai, Paul Miller, Jennifer Belissent, Ph.D., Julie A. Ask, Nigel Fenwick, Frank E. Gillett, Thomas Husson, and Merritt Maxim for all contributing to this report.
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