The CIO’s role is changing as the age of digital transformation takes effect. Historically, their role revolved around maintaining the software and systems that keep day-to-day operations running. Their responsibilities revolved around checks and balances as well as numerous tests to keep the essential technology functioning. To do this, they needed to build a team with deep knowledge of the IT infrastructure.
The potential of robotics is vast for every enterprise – repetitive processes across the business can be automated in a way that guarantees quality, compliance and consistency. This poses a new CIO challenge: what should a top quality IT team look like in an era when software and robotics can do so much?
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