I love this quote in the January-February, 2013 issue of Harvard Business Review from a reader responding to an article on leadership that appeared several months earlier:

“Leadership is not something that is gained because of birth or tenure but rather something that is practiced in every moment of opportunity. It is truly 20% technique (tools, methods) and 80% actions (behaviors).” -J.C. Duarte, Director, Kaizen Institute of Singapore

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