In the earlier blogs in this series we looked at a few business themes that will inform the future out for a decade. In the second part we started to look at considerations on how such business themes will recalibrate the approach to development and maintenance of IT applications, and how enterprises should prepare for this. We will examine a couple of more considerations in this concluding third part.
Consideration #2: Future IT applications will harness the strengths of both human and robotic users: Robots have been used on factory floors, in hazardous mines, in warehouses, etc. These robots respond in-line with inputs parameters (including sensors) based on conformance to a set of patterns (read as: instructions and algorithms embedded in IT applications). Application capabilities based on AI are not new. As an example, automated Algorithmic Trading / High-Frequency Trading based on sophisticated / self-learning algorithms has been the norm for several years now, without being called AI or Robots. AI based applications are increasingly penetrating into automated execution of repetitive functional and technical operational tasks and so on. While the NoOps paradigm talks of eliminating these repetitive tasks due to the way the underlying applications are developed, automation opportunities will still abound in the short-term due to: the duration of the journey to realize NoOps, lack of business case for eliminating certain tasks by underlying application development, etc.
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