This week I participated in a small group discussion with business and IT leaders who are focused on innovation. It was an interesting discussion that touched on these topics:
I’ve heard some of these points before, particularly how important it is to scope innovation at the strategic level and sustain innovation so that the departure of the key champion doesn’t bring everything to a halt. These days — in the age of the customer — innovation has to rise above efficiency and cost savings. Those aren’t enough on their own. Efficiency isn’t seen by most execs as innovation, and doesn’t hit the bull’s-eye for discovering new business models and driving unparalleled customer experiences. But what do you think? Which points do you agree or disagree with, and why? We’d like to hear them.
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