In the early part of next quarter, I am entering a research phase on a topic I have alluded to many times – techniques for Process Architecture.

One of the key problems that BPM initiatives suffer from is that, even with all the attention, we end up with processes that still have significant issues – they are too inflexible and difficult to change. They become just another version of concrete poured in and around how people work – focusing on control rather than enabling and empowering.

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