I doubt that anyone reading this would disagree with the theme that it’s important to be a good listener to be a good leader. However, in working with leaders at all levels striving to strengthen their performance, listening skills aren’t an issue some of the time; they are an issue nearly 100% of the time.
For too many in leadership roles, either the Symphony of Brilliance (as in, “I know the answer” or, “I’m right”), or, the Symphony of Busyness (“I’ve got so much to do, don’t distract me”) playing in their minds, drowns out attempts at communication emanating from those around them.
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