Equifax – one of three major credit-reporting companies in the US – announced a breach last week affecting 143 million customers in the US, as well as customers in Canada and the UK. Compounding the damage, the press and security experts have universally panned the company’s response.

The fallout is, as expected, widespread. It includes calls for legislation, lawsuits, and a mountain of bad PR. Yet, this is just another example – albeit a major one – of poor stewardship of customer information and private data. Experian, another of the big three credit agencies, exposed the data of millions of customers in 2015. The same year, Chinese hackers breached the Office of Personal Management (OPM), and the FBI just announced an arrest in that case. A new breach makes headlines seemingly every week, if not every day.

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