When asked to think about the roles within each enterprise and who typically receives the most notoriety, you probably think of the CEO as the face of the company, a data scientist for making data actionable, or a CISO for keeping the organization secure. However, all too often overlooked is the person behind the curtain keeping the entire operation afloat: the data center manager.

Enjoy your new product launch without a glitch? Appreciate cost savings at the power and thermal level? Experience an unexpected storm and maintain business continuity? The answer to all of these questions from any level at any company is undoubtedly, yes. With high expectations that this role will grow in importance as the data center becomes the core of business strategy and continuity, 2018 will no doubt be remembered as the year the DCM becomes the enterprise MVP.

It’s safe to say data center managers are the glue that holds a company’s data infrastructure together, and they maintain their stickiness while being stretched by a shrinking budget along with managing a growing number of factors. With a staggering 80 percent of US and UK organizations having some level of a IT infrastructure management in place, as reported by Intel and Schneider Electric Research, the role of the data center manager will become more important than ever as mixed cloud environments present new opportunities and challenges this year.

Enterprises are exponentially opting for a hybrid cloud approach, demanding a healthy data center while capacity grows and looking for a higher level of disaster readiness. With dynamics shifting, the spotlight is on the data center manager to make these transitions seamless and while staying cost effective.

While there has always been a tug of war between cost efficiency and infrastructure optimization, data center managers continue to strive towards the perfect balance. However, with one in five DCMs still relying on manual processes to perform their job, this balance is sometimes hard to achieve.

By harnessing out-of-the-box thinking and implementing innovative software solutions, data center managers can explore and identify new ways to decrease costs, like monitoring thermal and power outputs or utilizing edge computing technologies, to settle the competing expectations of internal and external executives.

Making sure to appreciate your MVP

With the role of data center managers becoming more integrated into an organization’s success, what can you do to show data center managers your appreciation? Start with investing in advanced technologies that allow your infrastructure team to succeed.

According to a recent whitepaper from Siemens and Intel, a majority of data center managers are able to solve issues within 24 hours when they are able to utilize these infrastructure solutions. Just like any role, when you give a data center manager the right tools for success, it’s a win-win all around including increased efficiency, decrease in downtime, and overall cost savings.

From there, you can work with your DCM to pivot from a reactive to a proactive strategy. By implementing new best practices that encourage regular data health checks and prepare for any unforeseen disasters, this will keep your company ahead of the curve.

Higher expectations for disaster readiness and an increasing demand for cloud solutions are only a few aspects that will grow into everyday tasks monitored by data center managers, but this increase in workload goes to show how their role is evolving. With this said, when asked about the role in an organization that should receive the most notoriety this year, make sure your data center manager is at the top of the list.

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Jeff Klaus

Jeff Klaus

Jeff Klaus is the general manager of Intel Data Center Management Solutions.