What Is Happening? In August, Amazon Web Services (AWS) experienced two service outages in facilities on different continents. Not surprisingly, there has been considerable media and analyst focus and hyperbole on the causes, durations, and impacts of the outages.

Saugatuck continues to believe that Cloud IT is a phenomenon, and Cloud IT providers and services in general, can and should be relied upon to deliver critical IT-as-a-service. Cloud services and providers tend to be built for, and managed with, greater reliability and security than the vast majority of traditional data centers and on-premise systems.

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