The UK’s public sector landscape is going through a period of profound change, which is affecting both central and local government. Rapid technological advances in fields like digital, analytics, mobility, Internet of Things and cloud are enabling a paradigm shift in customer service and public sector service provision.
I believe the key to unlocking many of these opportunities is analytics. The excitement over analytics is not mine alone, it’s borne out by announcements like the £10 million funding for statistics and data to modernise the Office for National Statistics, projects we’re involved with, and my meetings with heads of departments from a range of organisations about new ideas.
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