A use case for business intelligence vs. text analytics tools
I recently answered a client question regarding an application that could be based on either business intelligence or text analytics technology.
Question: “We receive quarterly and yearly account statements for our investments. Each statement will contain key pieces of information, such as total contributions, expenses, interest income, etc. However, each vendor may format their account statement differently. We’d like to build/buy a solution to extract the values from the account statements based on keywords.”
Here’s how I answered it:
In either case, an RPA tool can be used to automate the process.
(This post originally appeared on the Forrester Research blog, which can be viewed here).