After the 1938 radio drama War of the Worlds proclaimed “the Martians are Coming,” reports alleged that people ran panicked into the streets. Today, something not too dissimilar is happening with the adoption of robotic process automation – software robots that execute processes in the same way a person does.
But this is no hoax. In fact, research from ISG Insights finds that more than two-thirds of business operations leaders plan to deploy software bots by 2020. And the potential for impact on employees is huge.
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