Why, oh, why is it that every time I hear about a BI project from an IT person, or from a business stakeholder describing how IT delivered it, with few exceptions these are the stories plagued with multiple challenges? And why is it that when I hear a BI story about an application that was installed, built and used by a business user, with little or no support from IT, it’s almost always a success story?
I think we all know the answer to that question. It’s all about IT/business misalignment. A business user wants flexibility, while an IT person is charged with keeping order and controlling data, applications, scope and projects. A business user wants to react to ever changing requirements, but an IT person needs to have a formal planning process. A businessperson wants to have a tool best suited for the business requirements, and an IT person wants to leverage enterprise standard platforms.
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