What does it take for an organization to be a world-class business intelligence organization? What separates the average company from the really well-run company?
Business intelligence (BI) has many facets. Many technologies and many uses of BI are required in order to get the full value out of the BI infrastructure. What are the characteristics of an organization where BI is truly a competitive weapon? This question was posed to me by a large, well-respected organization. I responded by saying that the characteristics of a world-class business intelligence organization are as follows:
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