Telling who the real players are in business intelligence software these days is getting pretty tough without a scorecard. That’s why information technology and business managers must plan carefully and do their homework before making a final decision on a business intelligence package.

"The convergence of business intelligence and packaged applications is creating a new breed of BI application, but hype and confusion abound," says Nigel Rayner, Gartner research director. "Vendors are not shy in claiming that their query and reporting tools support profitability analysis, yet if the analysis is performed against transactional data, this isn’t possible."

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