The gradual uptake of outsourced technology and cloud computing is driven in part by cost and flexibility. Lately though, the argument in favor of service providers is increasingly one of maturity and core competency: Who, after all, is better suited and more efficient in filling a particular IT, software or process need? Rob Sullivan, senior partner and co-founder at management and technology consulting firm Navint, talked with Information Management about the cycles of change brought to bear by adoption of software and infrastructure services in the cloud. 

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