Dutch business executives and government administrators are digesting the findings of a recent study addressing how to best organize departments, functions and divisions for the 21st century. The report, “The Emergence of the Multidimensional Organization,” from the Universiteit van Amsterdam’s business school, revealed through field research with 40 Dutch organizations that there is a shift in thinking. Most firms or government agencies traditionally organize around a unit, sometimes a profit center concept, where managers have both authority and accountability for what they can locally control. But is this suboptimal?


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