The top technology priorities for CIOs in 2002 will focus on upgrading internal infrastructure, according to a Gartner survey of 1,500 chief information officers.
Compared to 2001, technology priorities in 2002 focus less on building inter- enterprise business processes and internal e-enablement, and more on making short-term upgrades such as moving to Windows 2000.
"In 2002, the focus will be on short-term infrastructure needs rather than longer-term initiatives," says Marianne Broadbent, Gartner EXP group vice president. "Tighter cost control puts experimentation with new technologies on hold."
The top priorities that CIOs cited for 2002 fall into three areas related to internal infrastructure.
The first priority for CIOs will be to enhance security and content management tools. Security enhancement tools and content management tools as this year's top priority reflects the need to protect data and manage access rights.
The second priority will be to strengthen application infrastructure. Application infrastructure priorities include a mix of short-term and midterm internal components including middleware and Windows 2000. CRM and workflow will also contribute to application infrastructure investments this year. The third priority for CIOs will focus on developing network infrastructure and e-enablement. Network infrastructure priorities include network management tools and both internal and interenterprise e-enabling technologies.
According to the survey, CIOs see 2002 as a tough business environment and therefore not the ideal time to experiment with new technologies.
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