Question: What are the metrics a company should track?
Chuck Kelley's Answer: The metrics that the business deems are the most critical for the organization to exist. Those metrics will depend on the industry of your customer. Hotel chains need, for example, RevPAR (Revenue Per Available Room) and GRR (Gross Room Revenue). With the business community, you need to determine what metrics they require.
Register or login for access to this item and much more
All Information Management content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access