This column continues last month's discussion of evaluating enterprise content management, "Vendor Evaluations Part 1: Functional Requirements." At the end of the column, I recommended an in-house evaluation as the best method to understand how well an enterprise content management (ECM) application would work in your organization. Now I will outline how to design and implement such an evaluation.

The evaluation plan should include at least six core areas: vendor assessment, product functionality, architecture, security, integration and ease of use. The importance of each of these will vary with your requirements and should be weighted accordingly.

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