This is a May 25, 2006 research note from Saugatuck Technology.

What is Happening?: User company IT executives need to be aware that their software environments will dramatically change between now and 2010. The increasingly broad and rapid adoption of varying types and levels of software-as-a-service (SaaS), multiple "flavors" of services-oriented architectures (SOA), and open source-based software can be expected to increase IT and business complexity, and management costs.

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