The ability to find information is important for myriad reasons. Spending too much time looking for information means we're unable to spend time on other tasks. An inability to find information might force us to make an uninformed or incorrect decision. In worse scenarios, inability to locate can cause regulatory problems, or, in in a hospital, lead to a fatal mistake.
Improving information "finability" isn't just a matter of buying search technology. It's a multivariate process, and a key part of enabling search technology to produce the right results at the right time is understanding how technology collects and indexes content. There are different challenges and approaches to collecting and indexing information.
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