In the latest Indiana Jones movie, Cate Blanchett’s character sought the omniscient knowledge of the Crystal Skull with villainous zeal. But when she at last gained access to the unfiltered deluge of information … well, let’s just say it was more than she could process.
Now, I don’t expect the average knowledge worker will spontaneously combust while battling information overload, but there can be no mistake that we are drowning in data. It comes at us from all directions, at all times of the day and night, and in several different forms. Organizations are struggling to manage the constant stream of information, but most are only slowing the flow. In order to create real order from the chaos and turn all that information into usable knowledge, we must first learn to manage it.
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