Business intelligence (BI) as a concept of management by quantitative data analysis has been gaining steady popularity. Managers from all levels of organizations often struggle to gain access to quantifiable data which empowers them to perform both strategic and tactical functions. Whether encumbered by latency in receiving reports, lack of relevant data or inability to analyze the data without deep information technology (IT) involvement, decision-makers are increasingly turning to BI software to solve these issues. From an IT perspective, BI software serves as the enabling technology in providing all knowledge-workers with timely access to relevant data for reporting and analysis.

IDC defines BI software as the combination of the following tools:

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