Despite its heavy reliance on technology as an enabler, e-business is largely about business, not technology. This fundamental distinction still hasn't soaked through many of our thick skulls. For instance, when we hear terms like "e-business integration," many of us immediately think of systems integration that is, the hard work that IT personnel do to integrate disparate information systems. The real goal of e-business integration, however, is to integrate business processes.
THE HURWITZ TAKE: Recent trends in e-business integration show it falling into three broad categories, each defined by the combination of business entities being integrated.
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