AptSoft Corporation, a provider of complex event processing (CEP) technology, announced that TotalMove, a national consumer real estate and moving services company has chosen AptSoft Director for CEP 4.0 to help scale and automate lead processing by its call center. TotalMove, Inc. provides personalized real estate planning assistance to home sellers and buyers. Its one-stop solution for real estate and move related needs includes real estate agent selection, mortgage, insurance, moving and van line services, utility transfers and more.

TotalMove chose the advanced complex event processing capabilities in AptSoft Director for CEP 4.0 to power its improved lead management processes, including responding to customer requests in a more targeted fashion and automating the dissemination of more personalized follow up via the Web and hard copy fulfillment. The TotalMove Web site draw more than 500,000 visitors each month, while the company has over 750 brokers and 90,000 agents in 3,000 offices nationwide as part of its real estate network.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access