A colleague of mine recently told me that he is working for a consulting firm on an information quality (IQ) project with a client where they were just "playing with data quality," not really doing it. As he shared some details, we both agreed it was a sad state of affairs. This article explains what is required to really do information quality and describes a methodology for how to do it.
It would be really nice if we could solve IQ problems by implementing a one-time project. However, IQ problems cannot be solved that way because IQ problems are caused by broken, out-of-control processes, which are influenced by industrial-age, ineffective management systems that reward the wrong things.
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