Butler Group, Europe¬ís IT research and advisory organization, believes that organizations are moving from traditional hierarchies based on command and control to looser structures utilizing collaboration and team work, and there is a fundamental shift from one-to-one to many-to-many communication.  

Organizations are beginning to expand outside the traditional boundaries found in the past. The extended enterprise now requires a common IP-based infrastructure to capitalize on information mobility and the need to be more flexible. There is a requirement for greater location independence, with remote working becoming more popular and many employees no longer remaining in one place for any great length of time. In order for this flexibility and changes in work practices to be catered for it is becoming apparent that the existing separate siloed infrastructures are no longer the answer.

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