One of the key design factors in architecting the integrated enterprise is determining how to distribute processing to ensure the speed and bandwidth required to meet business needs. The parameters that drive this decision are industry- and business-specific. Financial-services companies using the Internet to interface to their customers require systems that are always available and that work in real time; they also must consider dynamic load balancing. Other industries, such as insurance claims processing, do not have such stringent processing requirements.

However, one area of performance is often overlooked – the area of change management. Without the ability to perform efficient, global impact analysis, even the optimal execution environment can fail when it needs modification. In order to better understand the requirements for developing an enterprise infrastructure that supports effective change management, we will first consider the types of change an organization must anticipate and then the technical challenges that must be addressed to successfully respond to these sources of change.

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