Every so often you have one of those grand days where the sun shines, cool breezes wander though the house, and you get a tax refund. Then you have one of those days where you say something that is spot on and helps someone. That makes a grand day into a great day. 

Recently, this column’s constant emphasis on information and knowledge content value through action generated some rewarding feedback from a reader. Without revealing too many details (the project is still underway), an organization reading about actionable information applied that concept to a rather large data warehouse/content management combined project with increased business buy-in and rather splendid results.

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