While data may be abundant within an organization, the process of effectively obtaining and utilizing information can be challenging. The challenge may stem from the management philosophy that information is power and should only be in the hands of key decision-makers. Or the organization may not appreciate the value that business intelligence (BI) applications can provide.

The first column in this three-part series established that BI applications not only empower users with easy access to information but also increase users’ knowledge of the business by enabling them to identify and analyze trends and exceptions. This second column focuses on how organizations govern their data and the factors that can help them realize the value of their BI applications.

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