Monitoring is the stepchild of IT. It’s the hardest thing to do, and it receives the least attention. This is because the business of monitoring used to be much simpler. A company could implement a monitoring tool, which was likely free, if cumbersome, to maintain. Before clouds, containers and microservices, architectures were simple and companies weren’t as dependent on technology, so downtime wasn’t as costly.

Now, however, applications are complicated, and performance and availability are business-essential. But, while applications have changed, perceptions of the value of monitoring haven’t. It falls to the next generation of systems management tools to combine the low-touch approach from the past with the ability to monitor complex systems at scale to best meet the needs of today’s technology-dependent organizations.

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