Performance management systems (PMSs) can enhance the ability of any organization to meet and exceed its goals and objectives. However, the entire organization must embrace the concept and culture of performance management. Additionally, executive management must be on the alert for technical issues that could impede the PMS and inhibit organizational acceptance of the system.

First, the organization must develop a performance management culture. The focus of the entire organization –­ from the entry-level position to the CEO –­ must be on the performance of the organization in meeting and exceeding its goals.

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