It used to be that “information” meant file boxes or filing cabinets containing paper-stuffed manila folders, stacks of slides or spools of microfiche. Today, however, information comes in all types, sizes and formats – everything from paper invoices to IM chat files to online videos and Tweets – some of which is created in a traditional manner (through enterprise applications) and some of which is user-generated both inside and outside the walls of the organization. This information moves in and out of the organization like the tides, surging across both public and private networks, created at both the core and the edge of the enterprise.
Many enterprises have embraced the rapid pace of technology, staying on the cutting edge. In adopting these hot new technologies from different vendors as they become available, they have benefited from process automation, workflow efficiencies and improved knowledge worker productivity. For many, however, information management has been an afterthought and addressed in an ad hoc manner. This results in increased data privacy risks, high costs of storing and managing information, and information liability due to poor compliance and discovery readiness.
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