More than half of business organizations with an enterprise resource planning system in place are dissatisfied with its execution, according to a recent survey.

The survey, by management consulting firm Robbins-Gioia LLC, Alexandria, Va., found the following: 51 percent of respondents with ERP systems said the implementation was unsuccessful; 46 percent said their organizations were unsure how to use their ERP system to improve their business operations; and that even among organizations with a program management office in place, fewer than half said their ERP implementation was successful.

Robbins-Gioia said the survey gathered information from 232 respondents, of which only about 80 were companies with ERP systems either in place or being implemented.

``There is a clear need to tighten the management processes surrounding ERP implementations,'' Eric Gioia of Robbins-Gioia says in a release.

Register or login for access to this item and much more

All Information Management content is archived after seven days.

Community members receive:
  • All recent and archived articles
  • Conference offers and updates
  • A full menu of enewsletter options
  • Web seminars, white papers, ebooks

Don't have an account? Register for Free Unlimited Access