More than half of business organizations with an enterprise resource planning system in place are dissatisfied with its execution, according to a recent survey.
The survey, by management consulting firm Robbins-Gioia LLC, Alexandria, Va., found the following: 51 percent of respondents with ERP systems said the implementation was unsuccessful; 46 percent said their organizations were unsure how to use their ERP system to improve their business operations; and that even among organizations with a program management office in place, fewer than half said their ERP implementation was successful.
Robbins-Gioia said the survey gathered information from 232 respondents, of which only about 80 were companies with ERP systems either in place or being implemented.
``There is a clear need to tighten the management processes surrounding ERP implementations,'' Eric Gioia of Robbins-Gioia says in a release.
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