On a daily basis, people throughout organizations use technology to accomplish a multitude of tasks. However, it's often not apparent how interdependent those tasks are, nor how interconnected the user community is. A natural organizational myopia restricts our vision to seeing only what is right in front of us, which most of the time is not a person - it's a computer screen.

In the world of information management, when we say "interface" we are almost always describing the technology that enables the people facing those computer screens to interact with raw data or prepared information. A good interface design helps a technology user get friendly with data, but not necessarily with other users, which is why it's more accurate to describe most interfaces as user-data interfaces.

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