As the onetime editor of a magazine dedicated to enterprise portals, I've always been interested in workplace technology and the ways people will interact with systems as well as one another in the future. My philosophy then and now has been, 'give someone a better way of working and they'll embrace it.' If you're just reinventing the interface without regard for a given user's productivity, don't bother; people will cling to the tools they trust to earn their living.


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