Information has been used for many things including CRM systems, churn analysis, elasticity analysis and profitability analysis. Yet these uses barely skim the surface of information's potential.

In 2003, there is another use for information. Today, information is used as a weapon in a battlefield. Terrorists have created a new battlefield that is everywhere. In the past, battle lines were often clear. However, with terrorism, battle lines can be anywhere – they are not well defined or predetermined. They may be found in airports, city streets and even office buildings.

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