If the state of quality of your company's products and services was the same level of quality as the data in its databases, would your company survive or go out of business? Conduct a quick self-assessment test. Please answer honestly these questions:
If the data in those "corporate" databases is high quality, why is there a need for all of the redundant, private databases that seem to multiply like rabbits? After all data is the only business resource that is completely reusable. Money can be spent only once. Employees can be assigned to only one task at a time. Raw materials can be used once in the production of a finished good. And facilities can be used for only one purpose at a given point in time. Yet data, the only non-consumable resource, is the only resource where high redundancy is "accepted" as a perceived cost of doing business. The insurance company with 43 different databases and applications capturing the same fact is the information equivalent of accounts payable paying a single invoice 43 times or human resources hiring 43 people to perform the same task 43 different times. Is this the legacy Information Systems should provide its enterprise?
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