Records and information managers (RIMs) are central to an organization’s information management strategy. They are responsible for knowing what information exists, who has or has had access to it, where it is now, how safe it is and when it’s time to let it go. Without these activities, organizations would be hard pressed to drive real business value from their information.

But the world around RIMs is rapidly changing, and their role and influence most evolve to keep pace. Today, information exists in multiple formats, most of them digital. As a consequence, responsibility for the management of digital information is often given to those in IT. This approach widens the divide between RIMs, the information they strive to protect and their place as a critical cog in the enterprise information management machine.

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